Tradie Support Services is committed to providing you with the best possible customer service experience.
Tradie Support Services is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Tradie Support Services customer support features you are required to submit personally identifiable information.
This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping.
Those companies will be permitted to obtain only the personal information they need to deliver the service. Tradie Support Services takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address.
This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
You have a right to access your personal information, subject to exceptions allowed by law.
If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Tradie Support Services reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
You authorize Tradie Support Services to make any inquiries reasonably required to satisfy itself of your identity, eligibility to Order or any other matter Tradie Support Services reasonably considers to be necessary in relation to providing its services to you or for law enforcement or regulatory purposes.
Tradie Support Services will endeavour to ensure that your information remains confidential. You must take all reasonable precautions to safeguard your Password and not disclose or allow the Password to be disclosed to any third party.
PO Box 1142, Research V 3095 Aust.