Sales & Marketing Co-Ordinator and
PA to Director & Office All-Rounder

We’re searching for a dynamic and versatile individual to become an essential part of our team based in Eltham for around 20-38 hours per week. In this multifaceted role, you will combine the responsibilities of an Administration Legend, Receptionist, Personal Assistant to the Company Director, and Sales/Marketing Assistant. Your positive attitude, flexibility, and adaptability will be instrumental in ensuring the seamless functioning of our team.

As the first point of contact, your warm and professional demeanour will set the tone for our clients and visitors, creating a lasting impression. Your exceptional communication skills are not only about effective client interactions but also extend to crafting compelling graphic design content for our marketing efforts. Furthermore, your ability to coordinate and organise events will play a vital role in our marketing initiatives.

In addition to your receptionist duties, you will be the trusted Personal Assistant to our Company Director, managing schedules, appointments, and confidential information with the utmost discretion. Your efficiency and attention to detail will ensure that the Director’s day-to-day activities run smoothly, allowing her to focus on strategic priorities.

Working closely with our sales and marketing team, you will assist in various capacities to promote our products and services, nurture client relationships, and contribute to business growth. Your proactive approach and willingness to adapt to different roles and responsibilities will be highly valued in our team.

If you thrive in a dynamic environment, excel in interpersonal interactions, possess graphic design skills, and have a knack for organising events, we welcome your application to be an integral part of our team.

The Job Description is as follows, but not limited to:

  • Reception – answering & managing all incoming calls, and meet and greet all walk ins
  • Personal Assistant to the Company Director and the 2IC
  • Collaborate with all sales & marketing activities to nurture leads, address queries, follow up quotes, make after sales calls and deliver exceptional customer service.
  • Maintain our CRM and ensure all client information has been added and is accurate
  • Assist with all Social Media, Marketing & CRM/Sales Campaigns for the company as well as our clients, including creating & scheduling engaging social media posts across platforms like Facebook, Instagram, and LinkedIn.
  • Utilise graphic design skills for the creation of social media posts and promotional materials
  • Assist with the creation and modification of systems and procedures to streamline operations.
  • General administration, including filing, emailing, photocopying, typing, shredding, and data entry
  • Assist with the planning, and execution of Promotional Events, both on and offline
  • Build & retain relationships with all clients
  • Ensure the office and training room are clean and tidy at all times

Skills Required

  • Demonstrated experience in a customer-centric roles, prioritising exceptional client service.
  • Graphic Design & Canva Experience
  • A positive attitude and BRILLIANT phone manner
  • Event Management experience
  • Sales & Marketing experience
  • Social media management and content creation across platforms such as Facebook, Instagram, and LinkedIn.
  • Meticulous attention to detail coupled with a proactive approach to problem-solving.
  • Strong organisational skills, enabling effective multitasking and prioritization
  • Ability to pick up new computer systems and software
  • Enthusiastic, Flexible and not afraid to get your hands dirty or learn new skills with a varied workload

Bonus Points if you have any of the following;

  • Super Star Graphic Design skills
  • ADVANCED Word & Excel
  • Super fast typing (over 80wpm) 
  • Knowledge of ServiceM8 & Pipedrive CRM
  • Knowledge of writing Business Systems, Procedures and Checklists

This role presents an exciting opportunity for a positive and proactive team player to engage across various dimensions of our company’s operations, while significantly contributing to its growth and digital presence. If you thrive in a dynamic environment, excel in interpersonal interactions, and are eager to enrich our reception, marketing endeavours, and social media outreach, we welcome your application to join our team.

Job Types: Permanent Part-time or Full-time

Salary: TBA

Expected hours: 20 – 38 per week

Please note:

  • this position might commence on a casual basis with the expected working hours to be between 20-38 per week, with the opportunity of becoming permanent part-time for the right candidates.

Before you start filling the application form, Please complete your personality test.

DISC personality test will help us to rapidly gain insights into your blend of DISC personality and behavioral traits. With this knowledge, we can better connect and communicate with each other.

Application Form

Please fill out the details carefully and we will reach out to you if we find a match.

We believe great work comes from a great work environment and a strong set of values.

Find out what's important to us and see if we're a good fit for you.